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Candle Scents And Supplies

Soy Wax Trouble Shooting

Always follow the Manufacturers recommended heating and pouring
instructions.

All soy waxes are not hydrogenated and formulated to the same
specifications so they will vary.

NEVER OVERHEAT OUR SOY WAXES AS THIS MAY CONTRIBUTE TO
ALL THE PROBLEMS LISTED BELOW

1)    Not a full melt pool or to deep of pool (ideal is 1/4” – 3/8” deep)

a)    Wick may be to small or to large.

b)    Be sure to have your test burn be of a long enough duration (larger
diameter   candles may take 4-5 hours).

c)     For the same sized container you may need a smaller or a larger
wick   depending on the fragrance oil (fragrance oils have different flash
points)
and the amount of dye used.

d)    To much liquid dye added (maximum of 30 drops per pound) this can
clog the     wick

e)    To much fragrance oil (we recommended 7% by weight)The wax can
hold 10%.

f)      Fragrance oil added to low of temperature.

2)    Poor fragrance throw

a)    Not enough fragrance oil or to much fragrance oil added to the wax
(we recommended 7% by weight). Always use weight measurement and
not volume (as fragrance oil weights by volume vary greatly).

b)    Fragrance oil is not added at the correct temperature (if the
temperature is to low the wax molecules are not expanded enough to trap
the fragrance oil between them as they cool).

c)     Fragrance oil not formulated to be used in soy wax (soy burns cooler
than paraffin so all oils that work in paraffin may not work well in soy wax).

3)    Fragrance oil leeching out of the wax

a)    To much fragrance oil (we recommended 7% by weight)

b)    Fragrance oil not added at the correct temperature (if the temperature
is to low the wax molecules are not expanded enough to trap the fragrance
oil between them as they cool).

4)    Poor glass adhesion (wet spots)

a)    Wax poured at to high of temperature (when wax cools it shrinks and
the hotter it is poured the more it shrinks)

b)    The area you are pouring in is to cool. (soy wax seems to pour best
when the ambient temperature is between 67 – 75 degrees F.)

c)     The inside of the glass container isn’t clean.

d)    We do not recommend preheating your containers before pouring

5)    Frosting (colored candles turning white)

a)    Pouring at too high of a temperature (always pour soy wax at the
coolest possible temperature)

b)    100% Soy wax has a tendency to frost more than soy blends (our
Millennium Soy has other natural (no paraffin) additives blended with the
Soy to lessen this issue)

6)    Rough tops after pouring

a)    Pouring at to high of a temperature (always pour soy wax at the
coolest possible temperature)

b)    100% Soy wax has a tendency to have rougher tops than soy blends
(our Millennium Soy has other natural additives blended with the Soy to
lessen this issue)

7)    Rough tops after burning and re solidifying

a)    This is natural for Soy Wax candles and when relight it will return to a
nice liquid melt pool.

8)    Wick mushrooming or smoking

a)    Mushrooming seems to occur with most natural wicks (we don’t worry
about this, just remind your customers to trim to .25” before relighting)

b)    Excessive smoke can be caused by to large of a wick or the candle is
sitting in   a drafty area (drafts supply more oxygen than the wick can burn
causing incomplete    combustion)

c)     To much fragrance oil

9)    Miscellaneous

a)    Can Soy Wax be heated in a microwave oven?

Yes, but we don’t recommend it as it is difficult to control the temperature.

b)    Does Soy Wax work for novelty candles?

No as it is too soft.

c)     Does Soy Wax work for pillars or tapers?

No

d)    What causes votives and candles to crack?

Cooling to fast

e)    Can you make floaters and tarts with Soy Wax.

Yes, we recommend using Votive wax as this will release easier from your
molds.